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| Castle Avenue, Clontarf, Dublin 3, Ireland |
| Tel: |
01 8332321 |
| Fax: |
01 8330418 |
| Website: |
www.clontarfcastle.ie |
Clontarf Castle Hotel
Clontarf Castle Hotel is the perfect blend of a boutique and luxury hotel, providing unique style and exceptional service in comfortable surroundings. This newly-refurbished deluxe 4-star hotel offers a modern aesthetic which is built around the ancient form of a 12th Century Irish Castle. Located just 10 minutes from Dublin City Centre and 5 miles from Dublin Airport, Clontarf Castle Hotel is an oasis, tucked away in a tranquil setting, surrounded by fabulous golf courses and close to the beautiful Irish coastline.
At Clontarf Castle Hotel, we have a passion for excellence. Everything we do is driven by our guests' needs and our wish to provide them with genuine hospitality as well as the best in service and superior standards.
Our people are fundamental to this. We rely on our team to deliver our promise of excellence to our guests each day. That is why we only employ the very best people in the hospitality industry. Clontarf Castle people are always friendly, knowledgeable, passionate about service and ever ready to help. There are common things we believe in - people and team work; passion for excellence, continuous improvement and caring for our guests. That is why we have repeatedly been named one of the top 100 companies in Europe to work for and the only hotel to make the list!
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| Receptionist
PRIMARY DUTIES AND RESPONSIBILITIES:
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To ensure all guests receive a genuine, warm, friendly, courteous welcome on arrival and during their stay.
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To anticipate guests' needs whenever possible and to enhance quality service and guest satisfaction.
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To assist in achieving hotel and departmental goals in relation to mystery audits, customer comment index, etc.
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To carry out all departmental tasks, duties and checklists as established in the Standard Operation and Performance Manuals.
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To comply with all hotel policies; e.g. Cash Handling and Billing/Credit Policies.
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To maintain good liaisons and communications with management and all other departments, particularly Accommodation.
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To assist in actively and positively promoting sales within the department and maximise every sales opportunity.
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Other duties as required.
EXPERIENCE/EDUCATION:
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2 years experience working at the Front Desk of a similar 4 or 5 star hotel property.
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Opera experience essential.
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Excellent customer service skills.
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Strong communication, interpersonal and organisational skills.
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Fluent English essential.
WE CAN OFFER YOU:
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Competitive Salary
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Uniform
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Free Meals on Duty
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Free Car Parking
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Discounted Room Rates in Various Hotels
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Discounts in several local and national retail outlets
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Healthcare
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Career Opportunities in a stimulating and multi-cultural environment within a large company
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If you are interested in this position, please apply online below.
Deirdre Fitzsimons, HR Manager looks forward to receiving your application.
PLEASE NOTE THAT WE DO NOT REQUIRE THE ASSISTANCE OF AGENCIES IN RECRUITING FOR THIS ROLE.
